What is your refund policy?
If the goods supplied are damaged, the quantity is incorrect, or the wrong goods are supplied then you must report this to us, and we will offer a full refund or replacement.
When will my order be shipped?
If you order before 11am, your order will be processed and packed on the same day. Depending on the shipping method you choose, we will always aim to dispatch same day. If you order after 12pm, your order will be processed and packed on the same day and dispatched the following working day depending upon…
What are my delivery options?
We have two options for delivery at the moment, we have a tracked carrier service and a Click and Collect service if you live local to our offices in North Yorkshire.